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<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/newslett_loud-599ec4e5-21c6-4f34-9b6d-ffa1abd09196.png" style="width: 25px;" class="fr-fic fr-dii"> The newsletter keeps you updated with all our news (launch of new items and collections, promotions, etc.). The Newletter also alerts and provides clients of customised discounts.<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/sconto-aa166dbd-f252-4c85-9829-30ff7ffda982.png" style="width: 25px;" class="fr-fic fr-dii"> If you subscribe to the newsletter, you will receive a 10%&#xA0;welcome discount to be used on your first order.You have two ways to subscribe to the newsletter:1. The first time you open the website <a href="//Briko.com">Briko.com</a>, a message will pop-up that asks you to type your e-mail in order to get signed up to the newsletter.<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/join_john-d7a8fb58-2529-4df6-b174-05c4ddabee72.png" style="width: 365px;" class="fr-fic fr-dib fr-bordered fr-rounded">2. By clicking on the form that can be found at the bottom of the homepage, in the footer.<img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/sign_up_1-0c8ef776-da59-49ab-b954-634fabfa751a.png" style="width: 425px;" class="fr-fic fr-dib fr-bordered fr-rounded"><hr>See also, <a class="fr-strong" href="https://briko-it-nmcmqptcgps.gorgias.help/en-US/how-can-i-activate-a-discount-code-204116">How can I activate a discount code?</a>See also, <a class="fr-strong" href="https://briko-it-nmcmqptcgps.gorgias.help/en-US/how-can-i-unsubscribe-from-the-newsletter-211570">How can I unsubscribe from the newsletter?</a><hr><p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img src="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/contact_us_blu_scuro-036700b0-2081-4988-858f-58c18d31a3c5.png" style="width: 25px;" class="fr-fic fr-dii"> If you need further assistance please check the Other questions or <a href="https://www.briko.com/it/pages/contact">Contact us</a>

The newsletter keeps you updated with all our news (launch of new items and collections, promotions, etc.). The Newletter also alerts and provides clients of customised discounts. If you subscribe to the newsletter, you will receive a 10% welcome dis

How can I sign up for the newsletter?

Account and newsletter

Newsletter

When will my order be shipped?

When will I receive my order?

I didn't receive all the products: why?

Where will my order be shipped from?

Some of the items of my order are shipped from stores, what does it mean?

Track

Can I change my order?

Can I cancel my order?

Can I change my delivery address?

What can I do if I did not receive the order confirmation e-mail?

Manage

Track and manage orders

How much does delivery cost?

What courier will deliver my order?

What happens if I am not at home when my package is delivered?

Why is my order delayed?

What countries do you deliver to?

Shipping and in-store pickup

Can I exchange one or more items?

What are the return conditions?

How can I request a return?

How much does the return costs?

How can I ship my return?

What should I do if I received a defective item?

How can I book a new pickup with TNT FedEx?

How is the refund made?

When will I receive my refund?

My card is expired/ blocked/ disposable: how will I get my refund?

Refunds

Returns and refunds

Which payment methods can I use?

How can I activate a discount code?

How can I use my BasicCard discounts or cash?

Are payments safe?

What currency will I be charged in?

Why can't I complete a card payment?

Why can't I see the order that seems already paid?

How can I split my purchase?

Can I request a non-itemised bill?

Payment

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How can I cancel my account?

How can I change/recover my password?

How will my personal Profile information be used?

Account

How are my personal data used for sending newsletters?

How can I unsubscribe from the newsletter?

What's the warranty on my items?

Briko lens codes guide

Briko lens categories guide

Is my product authentic?

How to interpret the washing label?

What certifications do bike helmets have?

What certifications do snow helmets have?

Shopping guide

Other

Did you buy in the shop?

Who am I buying from?

How can I sign up for the newsletter?Updated 10 months ago